Kern Computers
Olympia, WA
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FAQ
How should I contact you?- You could either call or e-mail me. If I’m not available, please leave a message and I’ll get back to you as soon as possible.How long does a diagnostic take?– A diagnostic could take up to an hour. Most diagnostics take 10-20 minutes.Can I buy computer parts from you?
- No, I do not stock computer parts. You can order parts and/or software through some of my links (I preferNewegg.com), then I can install them for you. Hopefully this will change in the future but as of right now, it won’t beanytime soon.I need my computer fixed ASAP! What are my options?– I can diagnose your computer and let you know what options you have. If you end up needing newhardware and/or software now, you can get common items from Best Buy. The reason I prefer Newegg.com is due tothe great pricing.Do you have any credentials/degrees?– I have a degree in Computer Science from Saint Martin’s University.– I also have an ATA degree in Network Administration from South Puget Sound Community College.Can you remotely fix my computer?– Yes, I can. You will have to download and install TeamViewer (free download) and then call me with the session id and password.


